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hello@holidayromancestore.com

FAQs

Shipping

UK delivery time and cost:


To deliver within the UK, Holiday Romance Store uses Royal Mail or Parcel Force. This is a 1st class signed for service and has a tracking facility.

The cost is £5 per delivery.

Holiday Romance Store endeavours to have your order delivered to you within 3-5 days.

International delivery times and costs:


International delivery is by DHL, Royal Mail or Parcel Force.

Delivery times and costs vary depending on your location and size of package. Please see below:

Europe: £15

USA: £20

Rest of the world: £25

Deliveries can arrive anywhere in between 3-14 days.

Please note, that Holiday Romance Store will not be held responsible for delays or unforeseen delivery issues.

Where can I find information on sizing?

If you are in-between sizes, we recommend going up a size as our cuts run on the smaller side.

Please follow the following sizing-chart to find your best fit, for further assistance, email us at hello@holidayromancestore.com:

UK SIZE BUST WAIST HIPS
INCHES CM INCHES CM INCHES CM
XS 31 78.5 23.75 60.5 33.75 86
S 32-34 81-86 24.75-26.75 63-68 34.75-36.75 88.5-93.5
M 36-38 91-98 28.75-30.75 73-78 38.75-40.75 98.5-103.5
L 40-43 101-108.5 32.75-35.75 83-90.5 42.75-45.75 108.5-116

Do I need to sign for my order when it arrives?

Depending on the shipping method selected, you may be required to sign for your delivery. Please ensure you provide a delivery address that is attended during business hours.

What payment methods do you accept?

We accept payment via PayPal, Visa and Mastercard credit or debit cards and Amex.

Am I liable for customs or duties on my order?

Yes, you are liable for any import customs duties or taxes that are applicable to your order, determined by your local customs authority. Please check with your local customs authority on any customs duties or taxes that are payable by you – regulations and guidelines differ by country. Customs duties or taxes are not payable by Holiday Romance.

Can I return my order?

Yes, you can return your order for a full refund (excluding shipping charges paid). Returns can be accepted within 14 days after delivery, provided the items are in perfect condition, unworn and undamaged. Swimwear must be returned with original dust bag and have all labels and hygiene strip intact.

How do I care for my swimwear?

Cold hand wash in mild soap to remove chlorine or salt from garment. Do not use fabric softeners. Do not wring, soak or bleach. Do not tumble dry, iron or dry clean. Drip dry in shade. Do not leave rolled up wet. Chlorine, spa baths, tanning products, sunscreen and oils can cause damage or mark garments – avoid contact and rinse immediately. Avoid contact with rough surfaces to prevent pulls in fabric.

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